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Terms & Conditions

Effective Date: September 12, 2026

Welcome to SendLoveCard.shop. These Terms & Conditions govern your use of our website and the purchase or use of our personalized digital products and services.

By accessing or using SendLoveCard.shop, placing an order, or purchasing any product or service from us, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or purchase our products.

1 About SendLoveCard.shop

SendLoveCard.shop provides personalized digital products and creative services, which may include:

  • Digital wedding invitations
  • Wedding invitation videos
  • Engagement invitations
  • Birthday invitation videos
  • Anniversary invitations
  • Festival and greeting videos
  • Personalized greeting cards
  • Customized digital designs
  • Other personalized digital products and services

Products and services may vary from time to time.

2 Eligibility

By using this website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.
  • The information provided by you is accurate and complete.
  • You will use our website and services only for lawful purposes.

If you are placing an order on behalf of another person, you confirm that you have their permission to provide the required information, photographs, names, and other content.

3 Personalized Products

Many products offered by SendLoveCard.shop are customized according to information and materials provided by the customer. Customization may include:

  • Names
  • Photographs
  • Dates
  • Event details
  • Venue information
  • Messages
  • Music
  • Colors
  • Design preferences
  • Other customer instructions

Customers are responsible for ensuring that all information submitted to us is accurate.

Once customization or production begins, changes may be limited and cancellation or refund may not be available, except where required by applicable law or where the issue is caused by SendLoveCard.shop.

4 Orders & Payment

  • An order is considered confirmed after successful payment and receipt of the required information/materials, subject to our ability to provide the requested product or service.
  • Customers are responsible for providing accurate information required to complete their order.
  • We reserve the right to contact the customer if additional information or clarification is required before production.
  • Prices displayed on the website may be changed at any time. However, changes in pricing will generally not affect an order that has already been successfully placed and paid for.

5 Product Delivery

Digital products will generally be delivered through the delivery method specified during the ordering process or communicated by SendLoveCard.shop. Depending on the product, delivery may be made through:

  • Email
  • WhatsApp
  • Download link
  • Online access
  • Other digital delivery methods

Delivery timelines may vary depending on the product, customization requirements, order volume, and whether all required customer information has been received.

Any estimated delivery time is subject to receiving complete and accurate information from the customer.

6 Customer-Provided Content

Customers may provide photographs, videos, names, text, logos, music, messages, or other materials for customization. By submitting such content, you confirm that:

  • You have the necessary rights or permission to use the content.
  • The content does not knowingly violate any third-party rights.
  • The content does not contain unlawful, fraudulent, defamatory, abusive, or otherwise prohibited material.
  • You authorize SendLoveCard.shop to use the submitted content solely as reasonably necessary to provide the ordered service.

The customer remains responsible for the legality and ownership/permission of content they provide.

7 Prohibited Content

SendLoveCard.shop may refuse an order or customization request containing content that is illegal, abusive, threatening, hateful, sexually explicit, defamatory, fraudulent, or infringes another person's intellectual property or privacy rights.

We may also refuse content that we reasonably believe could expose us or our service providers to legal or regulatory risk.

8 Design & Creative Control

Our designs may contain creative elements selected by SendLoveCard.shop, including layouts, typography, animations, transitions, graphics, illustrations, effects, and other design elements.

Customers may provide preferences and customization instructions; however, the final creative presentation may vary from reference images, previews, or examples.

Reference designs shown on the website are for illustrative purposes and may not be reproduced exactly.

9 Revisions

  • Where revisions are included with a particular product or package, revisions will be provided according to the applicable product terms.
  • Minor corrections may include spelling, dates, names, or similar factual changes.
  • Major changes such as a completely different design, concept, animation, layout, music, or style may incur additional charges.
  • Once a customer approves the final design or product, further changes may be treated as a new customization request.

10 Refund & Cancellation

Refunds and cancellations are governed by our Refund & Cancellation Policy.

Because many of our products are personalized digital products, cancellation may not be possible once customization or production has started.

For complete information, please refer to our Refund & Cancellation Policy.

11 Intellectual Property

Unless otherwise stated, the website, branding, logos, original designs, graphics, templates, text, illustrations, animations, software, and other materials created or provided by SendLoveCard.shop remain the intellectual property of SendLoveCard.shop or its respective licensors.

Customers receive a limited right to use the purchased personalized product for its intended personal or business purpose, subject to these Terms & Conditions.

Customers may not reproduce, resell, redistribute, commercially exploit, copy, modify, or claim ownership of SendLoveCard.shop's templates, designs, website content, or proprietary materials without prior written permission.

12 Customer's Rights to Final Personalized Product

After purchasing a personalized product, the customer may use the final delivered product for its intended purpose, such as sharing a wedding invitation with guests or posting the personalized invitation on personal social media.

Unless otherwise agreed, purchasing a personalized product does not transfer ownership of SendLoveCard.shop's underlying templates, design systems, source files, graphics, or other proprietary assets.

13 Third-Party Materials & Services

Some products may use third-party fonts, music, graphics, software, payment gateways, hosting services, communication platforms, or other third-party services.

Where third-party materials or services are used, their respective terms and licenses may also apply.

SendLoveCard.shop does not guarantee uninterrupted availability of third-party services.

14 Website Availability

We make reasonable efforts to keep SendLoveCard.shop available and functioning properly. However, we do not guarantee that the website will always be:

  • Available without interruption
  • Error-free
  • Free from technical issues
  • Free from viruses or other harmful components

Website availability may occasionally be affected by maintenance, technical problems, hosting issues, internet failures, or circumstances beyond our reasonable control.

15 Limitation of Liability

To the maximum extent permitted by applicable law, SendLoveCard.shop will not be responsible for indirect, incidental, special, consequential, or similar losses arising from the use of our website or services.

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including internet failures, payment gateway issues, third-party service interruptions, natural events, or incorrect information supplied by customers.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

16 Errors in Customer Information

Customers should carefully review all information before submitting an order. SendLoveCard.shop will not generally be responsible for errors caused by incorrect information provided by the customer, including:

  • Misspelled names
  • Incorrect dates
  • Incorrect venue details
  • Incorrect contact information
  • Incorrect photographs
  • Incorrect event information
  • Incorrect messages or content

Where reasonably possible, we may offer corrections subject to the applicable product package and revision terms.

17 Promotional Offers

From time to time, SendLoveCard.shop may offer discounts, promotional codes, special packages, or limited-time offers.

Promotional offers may have additional terms, validity periods, eligibility requirements, or usage restrictions.

Unless specifically stated otherwise, promotional offers cannot be combined with other offers.

18 Privacy

Your use of SendLoveCard.shop is also subject to our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect personal information and customer-provided content.

19 Changes to Products & Services

SendLoveCard.shop reserves the right to modify, update, suspend, or discontinue any product, service, feature, design, or website functionality at any time.

We may also update these Terms & Conditions when necessary.

The latest version published on this page will apply to future use of the website and future orders.

20 Termination or Refusal of Service

We reserve the right to refuse, suspend, or terminate access to our website or services where reasonably necessary, including in cases involving fraud, abuse, unlawful activity, violation of these Terms & Conditions, or misuse of our services.

Where applicable, any outstanding customer rights will be handled in accordance with our Refund & Cancellation Policy and applicable law.

21 Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the use of SendLoveCard.shop or our services shall be subject to the jurisdiction of the competent courts having jurisdiction under applicable law.

22 Grievance & Customer Support

If you have any questions, complaints, concerns, or requests regarding our products or services, please contact us:

Email: sendlovecardofficial@gmail.com

Please include your order ID and relevant details when contacting us regarding an order.

We will make reasonable efforts to review and resolve customer concerns in accordance with applicable law and our policies.

23 Contact Information

Website: SendLoveCard.shop

Email: sendlovecardofficial@gmail.com

For customer support, orders, refunds, cancellations, or other inquiries, please contact us using the email address above.

24 Acceptance of Terms

By accessing SendLoveCard.shop, using our services, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Last Updated: September 12, 2026
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